• Movers & Packers is a family owned company operating on the Gold Coast/Brisbane since 1990.

1. (a) These conditions shall apply to all quotes requested of Movers & Packers or subcontractors contracted to them to arrange for the pickup, carriage and delivery of goods or the performance of other work or services and will super cede any previously published conditions and take precedence over any conditions that may be printed on consignment notes, worksheets, manifests or other paperwork accompanying any work done by Movers & Packers or companies subcontracted to them.

(b) The Client acknowledges that for every Contract referred to in these Conditions and thereby undertaken at the Clients Request/Instruction and in regards to Interstate carriage, Movers & Packers acts as a booking agent only and that the company has disclosed that fact to the client prior to the client entering into any contract.

(c) By entering into any contract for the carriage of goods or the performance of other work or services the client also accepts these terms and conditions of contract on behalf of all other persons on whose behalf the client is acting and where the client is an incorporated body the directors of the client guarantee their performance and any payments, in full, for any and all contracts entered into.

(d) The words contractor, company, client and goods shall have the meanings ascribed to them in clause 9 (below).

2. The company operating interstate is NOT A COMMON CARRIER and will accept no liability as such. All goods are carried by Movers & Packers subject only to these conditions and the company reserves the right to refuse to carry any goods.

3. Charging methods, trading terms and contractual liens

(a) The company shall calculate its charges in accordance with its current rates as amended from time to time at the company's discretion. Charges and quotations are calculated on the basis of information supplied by the client as to the nature and quantity of items to be moved and as to any difficulties in gaining access at the pick up or delivery locations, and additional charges will become payable if the information supplied is incorrect or inaccurate. Shall also include any additional work or services requested by the client.

(b) In the case of pre-authorised credit account customers, the company shall invoice its charges on 7 DAY TERMS from DATE OF INVOICE (unless otherwise stated by the company) together with any out of pocket expenses, accounting fees and industry surcharges. In all other cases charges are payable as follows: Monetary deposit, being an amount at the company's discretion is payable upon booking with the balance of charges payable prior to completion of unloading for local transport and no later than at time of pick up for contracts where transit is in excess of 100km (unless otherwise stated by the company). Payment is required in the form of cash, bank cheque, and direct credit of cleared funds to company account, VISA card, MasterCard or Bankcard. (An additional surcharge of up to 3% will apply to all credit card transactions to cover administrative costs and banking fees for the same). The company shall have the right to defer or refuse delivery at the client's expense should it become apparent that the client is unwilling or unable to pay in the required form or at the required place or time.

(c) All goods of the client received by the company shall be subject to a general lien for any monies owed by the client to the company as a result of this agreement or any previous agreement of any nature whatsoever.

(d) If any person fails to pay, or indicates any inability or unwillingness to pay the total charges that in the opinion of the company are due to the company in respect to any products and or services rendered by the company under this contract or any previous contract, the company may retain any partial payments and/or deposits, and retain and sell all or any of the goods of that person which are in its possession. If such charges have been outstanding for a period of 28 days, the company may give 28 days written notice by certified or registered mail to the last known address of the client of intention to sell, and if the amount owing is not paid within that period may SELL ALL OR ANY OF THE GOODS by public auction or by private treaty and out of the monies arising retain charges so payable and all charges and expenses of the detention and sale and shall pay the surplus, if any, to the person entitled to it. Any such sale shall not prejudice or affect charges due or payable in respect of such service or the said detention or sale.

(e) In the case where pre-authorised credit is extended to the client, the client acknowledges that should any monies remain outstanding at 14 days from date of invoice; the Company will reserve the right to engage an external debt recovery agent, whom shall be at the company's discretion. The client also acknowledges in such circumstance where any such agent is engaged by the company, all amounts outstanding to date, in addition to any and all costs associated with the recovery of such debt, by both the company and the external debt recovery agent will be the autonomous responsibility of the client or where the client is an incorporated body, the directors of the client.

4. Engagement Fee 17.5% of Annual Charge Where within 18 months of the client entering into a contract governed by these Terms and Conditions, the Client engages the services of any Contractor, introduced to the Client by the Company, for the carriage of goods or the performance of other work or services on its behalf, the CLIENT AGREES that in consideration of the company introducing the contractor it will, WITHIN 7 DAYS, pay an engagement fee equal to 17.5% of any charges made by the Contractor for such services, or $250.00, whichever is the GREATER.

5. Terms relating to the Carriage of Goods

(a) The client expressly warrants that the client is either the owner or the authorised agent of the owner of any goods or property the subject matter of this contract.

(b) Goods are accepted by the company on the condition that they comply with the requirements of any applicable law relating to the nature, condition and packaging of the goods, and without limiting the generality hereof: (i) That the client notifies the company whenever the Dangerous Goods Act (QLD)(DGA) applies to any goods and guarantees that all requirements of the DGA have been met, and (ii) That the goods are fully described in writing on all relevant paperwork, including their name and nature, and in the case of goods to which the DGA applies, are accompanied by a consignment note that complies with the Act.

(c) The method, route and time by which the work or services under which this contract are performed shall be at the absolute discretion of the company.

(d) The company shall, at it's discretion, without notice to the client, subcontract on any terms all or part of the carriage of goods, and as a result of such, the client indemnifies the company from any delay, damage or misdelivery resultant from acts or omissions of the subcontractor, it's servants, and/or agents.

(e) The client shall provide an authorised representative who will be responsible for ensuring that the correct goods are loaded and whether or not such a representative is provided the client shall pay all additional charges whatsoever resulting from the movement of incorrect goods or non movement of goods that the client intended to have moved.

(f) The client acknowledges and accepts without limitation that any time or date advised by the company to the client pertaining to the uplift and/or delivery of any goods or the provision of any work or services are indicative only and hence are not guaranteed to be met. In the case where pre-advised times or dates cannot in the company's view be reasonably met, the company reserves the right at any stage to alter the time or date to another time or date that in the company's view is reasonably practicable.

(g) If there is no one in attendance at the place for the delivery of the goods the company shall be entitled at its discretion to leave the goods at that place or to return at a later time until delivery is affected, storing the goods at any convenient place in the mean time, and the client agrees to pay any additional charges incurred thereby to the company for any storage and/or redelivery.

6. No Liability for Loss or Damage

(a) Save as expressly provided hereunder the company shall not be liable to the client for any loss or damage WHATSOEVER, suffered by the client directly or indirectly caused by; (i) A misdelivery, delay in delivery or non delivery of goods; (ii) The carriage of goods by a route other than the shortest or usual route; (iii) Any damage, loss or destruction to goods whilst in the possession of the company whether in transit (which, without limiting the generality thereof includes any handling, installation, removal, assembly or erection of any kind) or in storage or after they have been delivered or misdelivered; (iv) Any failure to collect cash on delivery (COD) on behalf of the client; and this clause shall apply whether or not such occurrence was due to any wilful, fraudulent, negligent or other act or omission of the company.

(b) For the purpose of clause 6(a), 'Loss or Damage' shall include all direct or consequential loss or damage to the client whatsoever and how soever arising and without limiting the generality of the foregoing includes the loss of profits, liability of the client to third parties (whether actual or contingent) the cost of repair or replacement of goods and the cost of collecting and redelivering goods.

(c) The reference in clause 6(a) to damage or to loss and destruction of goods shall include damage, loss or destruction caused by theft, fire, road accident, mishandling, incorrect loading or unloading or stowage of any vehicle, the method by which it is driven or through any other cause whatsoever.

(d) The client INDEMNIFIES the company against any action, claim, suit, fine, or demand brought by any third party or the client against the company as a result of or in connection with any of the events listed in this clause or clause 5 OR as a result of a breach by the client of any term of this contract and this indemnity shall extend to the solicitor client costs of the company in defending any action and in enforcing this indemnity.

(e) For the purpose of this clause and clause 5 the company enters into this agreement both in its own right and as agent and trustee for any contractor, subcontractor, servant or agent of the company and the exclusions from liability and the indemnity contained in these clauses shall extend to and ensure for their benefit PROVIDED THAT this clause shall not be construed as imposing or implying any additional liability on those persons to any person for any reason.

7. Trade Practices Act

Nothing herein shall be construed as having the effect of in any way excluding, restricting or modifying any warranty express or implied by virtue of the provisions of the Trade Practices Act (1974 as amended), That otherwise all warranties and conditions to the maximum extent allowed by law are hereby negated and excluded.

8. Insurances

(a) Insurance against any loss, damage or destruction shall be arranged independently of the company by the client prior to the commencement of any contract for the carriage of goods, and advice of the same will be provided to the company by written confirmation in Quotation Acceptance and Insurance Instruction section of Booking Confirmation.

(b) The client acknowledges the company's indemnity from any loss, damage or destruction to any item which the client has contracted the company to transport or handle, as well as any structural or cosmetic damages to any vehicle, dwelling, premise or structure, or part thereof whether owned or leased by the client or client's agent.

(c) Any liability resulting from the acceptance of an increased level of responsibility relating to antiques, jewellery, collections, documents, works of art, and the contents of individual cartons with a value of over $250.00 is limited to $250.00; or $500.00 if nominated in writing prior to pickup.

(d) In the case where increased liability is accepted by the Company, the first $200.00 of any claim will be payable by the Client.

(e) It is agreed between the client and the company that the company shall not bear any responsibility to the client if a claim made to their independent insurer fails or is limited in any way because any policy of insurance is void, voidable, unenforceable, or has expired, or because of an exclusion or restriction or other term of the policy of insurance, whether or not such failure or limitation arising directly or whether wilful, fraudulent, negligent or not indirectly from any act or omission of the company.

(f) Nothing in this clause shall operate in any way to extend the liability of the company or to vary clauses 5, 6 and 7.

(g) Fraud or attempted fraud shall void any and all liability and subsequent cover if applicable and all subsequent claims thereof.

9. Definitions

In this agreement;

(a) 'Contractor' shall mean any person or company or associate who has appointed the company as an agent to find work on behalf of that person or company or associate.

(b) 'Company' shall mean the person whose name is printed on relevant contractual documents pertaining to the contract for carriage or in the absence thereof who is otherwise identified as the person with whom the client has booked or otherwise entered into a contract for the carriage of goods, and includes contractors for whom the company acts as agent and servants, agents and subcontractors of the company. The words contractor, subcontractor and agent of the company shall extend to their servants, agents, spouse, parents, children, any partnerships of which they are a member, any non public incorporated body of which they are a member, any non public incorporated body of which they (or their spouse, parents or children) have a direct or indirect interest as share holders or are directors servants or agents, to the trustee of any trust in which they or their spouse, parents or children have an actual or contingent interest and to the beneficiary of any trust of which they are a trustee.

(c) 'Client' shall mean the person (or any servant or agent or 'associate' of that person within the meaning of section 50 of the Corporations Law) who requests the company to arrange for the carriage of goods or for the performance of other work or services on its behalf. By entering into this contract the client also accepts these terms and conditions of contract on behalf of all other persons on whose behalf the client is acting and where the client is an incorporated body the directors of the client guarantee their performance.

(d) 'Goods' shall mean any items which the company has been requested to carry or to arrange to be carried. 10. Interpretation

(a) Unless otherwise specified or unless the context otherwise requires words importing the singular number include the pleural and vice versa and words importing the masculine gender include the feminine and neuter genders and vice versa and words importing natural persons include corporations and vice versa.

(b) Bold headings are for guidance only and do not and shall not be deemed to form part of this agreement.

(c) Any provision of this agreement which is capable of being interpreted as being void, voidable, illegal or unenforceable, shall not be so interpreted if at all possible, and shall otherwise be severed to the minimum extent necessary with the remainder of the agreement remaining in force.

(d) All the rights, immunities and limitations of liability in the above conditions of contract shall continue to have their full force and effect in all circumstances, not withstanding any breach of contract (including fundamental breach of contract) or any condition thereof by the company.

(e) This agreement shall be governed by and interpreted and enforced in accordance with the laws applicable in the State of Queensland. This agreement shall be deemed to have been entered into in the State of Queensland.

11 Products and Service Refusal.

(a) The company reserves the right to refuse products and/or services, terminate accounts, and/or cancel orders at our discretion, including, but not limited to, if we believe that client conduct violates applicable law or is harmful to the interests of the company.

12 Ownership License;

(a) The company grants the client limited and nonexclusive right and license to access or download content from the Web site of the company, solely for the clients personal and non-commercial use and as necessary in connection with the use of any services available through the Web site of the company and or the client. Except as expressly authorized in this Usage Agreement, the client may not modify, distribute, reproduce, display, or use the Web site or any elements thereof the company. All rights not expressly granted to the client by the company in the terms and conditions of the company are reserved to the company.

13 Links

(a) The Web site of the company may provide links or references to third party sites that the company does not operate and which will allow the client to leave the site or open an additional browser connecting the client to the third party site. The company has no responsibility for the content of such third party sites and shall not be liable for any damages or injury arising from that content or the clients use. The client release and discharge the company from any and all liability arising from the clients purchase or use of products or services by or through such third party sites.

The company, nor its licensees take any liability for any errors, inaccuracies, omissions, or other defects in the information contained by the web site of the company, or any liability for damages of any kind arising from the use or inability to use the web site of the company. In no event shall the company be liable for any direct, special, indirect or consequential damages whatsoever, including, without limitation, those arising out of access to, or the use of, or inability to use the web site or any products or services of the company, including or resulting from lost profits or data, whether in an action for contract or tort, even if the company has been advised of the possibility of such damages.

The client agrees that the entire liability of the company arising out of any kind of legal claim arising out of or otherwise related to the Web site of the company will not exceed the amount the client paid, if any, for the use of the Web site of the company or any products or services purchased hereon out of which such liability allegedly arises.

Data Collection

In general, while reasonable efforts are made to ensure the confidentiality of the clients private and personal information, we cannot warrant and do not guarantee the absolute safety and security of confidential data on the Internet.

By using the Web site of the company, you agree not to post, submit or transmit through the Web site of the company any material that violates or infringes in any way upon the rights of others, that is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, misleading, or otherwise objectionable, that encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law.

The company reserves the right to deny access to any Communications Service to anyone who violates the terms and conditions of the company or who, in our judgment, interferes with the ability of others to enjoy the Web site of the company or infringes the rights of others. We will comply with the requirements of the law regarding disclosure of any messages to others, including law enforcement agencies.

Violation of These Terms of Use;

The client acknowledges and agrees that the company may preserve and store any communication by the client with the company through the Web site of the company or any service offered on or through the Web site of the company, and may also disclose such data if required to do so by law or we determine that such preservation or disclosure is reasonably necessary to comply with legal process, enforce the terms and conditions of the company, respond to claims that any such data violates the rights of others, or protect the rights, property or personal safety of the company, its employees, users of or visitors to the Web Site of the company, and the public.

The client agrees that the company may, without prior notice, terminate the clients access to the Web site and/or block the clients future access to the Web site of the company if the company determines that you have violated these Terms and conditions or other agreements or guidelines which may be associated with the clients use of the Web site of the company. The client also agrees that any violation by the client of these Terms and conditions will constitute an unlawful and unfair business practice, and will cause irreparable harm to the company, for which monetary damages would be inadequate, and the client consents to the company obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies the company may have at law or in equity.

Miscellaneous; Use of the Web site of the company by the client for 'spamming' is strictly prohibited. By using the Web site of the company, the client agrees not to use information concerning other users of the Web site of the company, or any items such users have listed or searched for on the Web site of the company (including listing information, user names, email addresses, telephone numbers, and/or other information), for any purpose other than to explore the potential purchase or sale of an item and or service. The client may not post information directed to or collect personal information from any minor.

Collected Information

The client does not have to give the company personally identifiable information in order to visit the Web site of the company. However, on the Web site of the company, If we collect personally identifiable information from the client, the client is giving the company permission to use that information for the specific purpose for which it is provided and to contact the client regarding site services, improve or enhance site performance, to offer the client information regarding products and services, forefill product orders, improve our Web site, to communicate to you about other matters that may be of interest to the client and for any other purpose described in these terms and conditions. In connection with the foregoing, the company may share the client's information with affiliates of the company. Clients unwilling to provide personally identifiable information online can choose to work with a sales representative or customer service representative of the company to utilize member services or other site offerings.

Use of Information; Information about our customers is an important part of our business, and we are not in the business of selling personally identifiable information to unaffiliated third parties for their commercial use. We share personally identifiable customer information with unaffiliated third parties only as described herein. Protection of the Web site of the company and Others:

The company reserves the right to release account and other personal information when the company believes the release is appropriate to comply with the law, enforce or apply the Terms and Conditions of the company and other agreements, or protect the rights, property, or safety of the company, users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Although the company takes appropriate measures to safeguard against unauthorized disclosures of information, the company cannot assure the client that personally identifiable information that the company collects will never be disclosed or accessed by a third party in a manner that is inconsistent with these terms and conditions. The company reserves the right to sell or disclose some personally identifiable information collected on the Web site of the company, to third parties whose practices are not covered by these terms and conditions (e.g., other marketers, retailers, participatory databases, and non-profit organizations) that want to market products and services to the client. Any right of the third party to distribute, transfer, transmit, disclose or resell the information is prohibited.